Search Melo

Asking For Referrals

Around 80% of new clients come from referrals, yet fewer than 20% of clients think they’ve ever been asked to refer. Learn how and when to ask and get consistent results straight away.

Why don’t advisers ask for referrals?

Most advisers know referrals matter, but asking still feels uncomfortable. We let bias creep in and create excuses: “I can’t ask until they’ve been with me for years”, “I’ll wait until performance looks amazing”, or “I wouldn’t refer yet, so they won’t either.” Often the biggest clocker is the fear of hearing “no”. Add uncertainty over timing and worries about “looking unprofessional,” and the chance slips away.

The reality? When clients feel real value, they’re usually glad to refer. They just need a prompt. With the right mindset, simple language and clear trigger points, asking stops being awkward and becomes a natural habit that delivers immediate results.

What is the benefit for your business

People know people like themselves, so turning referrals into a habit means more of the right clients walking through your door. The result is a stronger pipeline, lower client acquisition costs and more clients you actually want to work with.

  • Fill your pipeline with “target clients” through warm introductions that convert better and cost less.
  • Build a consistent referral habit across the firm with simple prompts and shared language.
  • Strengthen client relationships by making referrals feel like a compliment, not a favour.
  • Celebrate and close the loop, so clients feel valued and proud to recommend you again and again.
What is the benefit for your business

Ready to get going?

How the training works

This is a practical, focused course that tackles both mindset and method. You’ll reset beliefs that hold you back, learn tested language patterns and create personal triggers that make asking feel natural and consistent.
Pre-workshop e-learning to cover the basic concepts
Workshop to practice putting concepts into action using real-world case studies
Follow up eLearning and online check in on progress

Previous delegates report feeling more confident, asking consistently using triggers and seeing an immediate uplift in referrals. When you know how and when to ask, referrals stop being a missed opportunity and become your most reliable growth method.

What people said about learning with Melo

Ben took the time to listen, understand what we wanted to achieve and provide insight from his years of experience. I feel comfortable that we are being guided by someone who knows what they are doing and, more importantly, listens to what we want and does what he says he’ll do.
Pete Summerbee
Ben is thoughtful, inquisitive, knowledgeable, and forward-thinking. His support and insight helped hugely to deliver a first-class and rewarding session to a room of senior industry figures.
Rob Lunn
We had a great experience working with Ben on strategic marketing workshops. They were a huge support from start to finish, thanks to his talented facilitation and organisational skills. His knowledge and understanding of the financial planning profession was a big bonus too.
Debbie Brindley

Want to talk things through?

Our Progress Team

  • Board
  • Progress
  • Exit
  • Operations

Ben Wright

Founder & Chief Innovation Officer

Kath Harvey

Head of Progress

Shammah Gwedegwe

Project Co-ordinator

Nicola Wright

Progress Partner

Rebecca Parry

Marketing Coordinator

Bite size
brilliance

Looking for insights that make a real difference? Visit the Wisdom Vault to access all our articles.

Visit our Wisdom Vault Listen to our Podcast
GROWING
Why vision, mission & values matter

Vision, Mission, Values: The most underused growth lever in your firm Every…

MELO
Melo brings in Gaynor Rigby as COO to help power its next phase of growth

Melo has appointed Gaynor Rigby as Chief Operating Officer as the business…

GOING
Webinar replay: Advisory vs discretionary portfolios

Consumer Duty has raised the bar on how firms evidence their investment…

GOING
Set red lines before selling your business

Why Deals Fall Apart Before They’re Signed Too many sellers start the…

GOING
Webinar replay: Fixing bottlenecks in financial planning firms

Fixing real bottlenecks in financial planning firms: live surgery replay Every financial…

Say 'elo

    How can we help?*
    How did you hear about us?

    Privacy Policy

    Melo
    Privacy Overview

    This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.