Stage 2 – Fix, Improve, Scale

From diagnosis to action
A Business Effectiveness Review shows you what’s really happening in your firm. But knowing the issues is only half the story. Progress comes when we work together to fix them.
That’s where our Blueprint programme comes in. Using the findings from your review, we build a tailored roadmap of change that we’ll execute together. We don’t leave you with a list of recommendations. We help you prioritise, plan and execute, rolling up our sleeves and getting stuck in when required.
For some firms, this means fixing urgent issues that free up capacity and reduce risk. For others, it’s improving client journeys, streamlining operations or strengthening leadership. Once the foundations are solid, we help you scale by building systems, culture and processes that drive growth without breaking under the strain.
Blueprint is where, working side by side, we turn insight into action and action into lasting results.
What the Blueprint gives you
A structured roadmap tailored to your firm, broken into practical steps that move the business forward at the right pace, with expert guidance, support and accountability at every stage.
- Fix problems before they become costly.
- Improve efficiency, culture and client journeys.
- Build scalable systems and leadership capacity.
- Prioritise high-impact actions with clear ownership.
- Turn strategy into measurable, visible progress.


What to expect
We stay alongside you at every stage, giving your leadership team clarity and challenge, and your people the practical support they need. Blueprint makes progress something you can see, measure and sustain.
What growing firms said about working with Melo
Ben took the time to listen, understand what we wanted to achieve and provide insight from his years of experience. I feel comfortable that we are being guided by someone who knows what they are doing and, more importantly, listens to what we want and does what he says he’ll do.
We couldn’t speak more highly of Vicki Hicks and have no hesitation in recommending her and the team. In addition to being extremely knowledgeable and experienced, we found her honest, open approach a great fit with our firm.
Ben is thoughtful, inquisitive, knowledgeable, and forward-thinking. His support and insight helped hugely to deliver a first-class and rewarding session to a room of senior industry figures.
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